Privacy Policy

Effective Date: 01^st January 2025

Davelite Pro Solutions ICT (“we,” “our,” “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing details, and any information you voluntarily provide when contacting us.
• Technical Information: IP address, browser type, operating system, device identifiers, and website usage data through cookies or analytics tools.
• Business Data: Company details, ICT system specifications, or requirements you share with us for service delivery.

2. How We Use Your Information

We use the collected information to:

• Deliver and manage ICT solutions, products, and services.
• Improve user experience and website performance.
• Respond to inquiries, support requests, or service consultations.
• Process payments and issue invoices.
• Send important updates, newsletters, or promotional offers (only with your consent).
• Ensure compliance with applicable laws and regulations.

3. Sharing of Information

We do not sell or rent personal data to third parties. However, we may share information in the following cases:

• With trusted service providers who assist in delivering our ICT solutions (under strict confidentiality agreements).
• To comply with legal obligations, court orders, or regulatory requirements.
• In the event of a business transfer, such as a merger, acquisition, or asset sale.

4. Data Security

We implement robust technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive for the highest level of security, no method of data transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance browsing experience.
• Analyze traffic and usage trends.
• Customize content and marketing messages.

You can control cookie preferences through your browser settings, though some features may be limited.

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent for marketing communications at any time.
• Object to certain data processing activities.

Requests can be submitted via support@dps.co.ke .

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. Davelite Pro Solutions ICT is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us